Interviewing Techniques for Accident Investigators
28/12/2020 @ 9:00 AM – 5:00 PM
RM300 | HRDF Claimable
About The Course
Investigative interviewing is one of the key means of gathering evidence in support of a successful accident investigation. The ability to conduct effective interviews with a variety of different witness types is one of the core skills of an accident investigator.
The course has been designed to add value to any investigator who wish to gain an enhanced qualification in investigative interviewing and would be particularly suited to delegates with previous experience of conducting investigative interviews.
- OSH Managers or Head of Departments
- OSH Engineers/Executives
- OSH Practioners, Such as Safety & Health Officers (SHO), Safety Advisors, or Coordinators
On completion of this course, participants should be able to:
- Discuss the specified requirements pertaining to conducting an effective incident investigation process.
- Demonstrate an understanding of the accident causation theories and underlying interviewing theories, including memory theory and psychological factors affecting witness recall.
- Develop an appropriate and effective interview strategy and plan in which high-quality material, information and evidence will be obtained.
- Demonstrate the ability to conduct an effective self-assessment of the interview process to ensure continuous performance improvement.
- Understand academic theories surrounding accident investigation and Investigate interview.
- Instill confidence and trust amongst your interviewees and wider stakeholders (Union representatives/ Top Management / Authorities, etc.).
- Enable more comprehensive investigation outcomes to be achieved